FAQ

Is it cheaper to buy tickets at the door?

No, prices are the same in advance or at the door unless website specifies that there is an increase day of show.  Plus, you always avoid the risk of a sellout.

Can I transfer my Will Call tickets to someone else?

SOME SHOWS ARE NON-TRANSFERABLE.  Some shows we allow you to transfer tix.  DO NOT BUY FROM SCALPERS as they sell tix that are not transferable and you eat the cost and are still not allowed in the venue.

They need to have the print out of the original confirmation email, along with photocopied driver license of purchaser with a note that says, “I Tim (Photocopied Drivers License) am giving my tickets to Julie”. “Tim” and “Julie” are just examples. Please use the appropriate names in your note. Interesting notes receive a higher grade.

What time does the box office open?

The box office is open on nights that we have shows. It usually opens when the doors open which is an hour before the show starts.

How do I find out what set times are for a particular show?

All of the set times for the artists are posted online on that show’s page. Note that set times and opening bands are subject to change without notice.

Can I take my drink on the patio?

Yes, if you decide you’d like to step out on our patio you are able to take your drink with you. Yay.

I don’t have my confirmation number or print-off can I still get in?

Yes you can get in! As long as you have your photo I.D., and you are the purchaser of the tickets, we can pull up your order at the door.

What do I need to bring to the show in order to get my tickets from Will Call?

It’s pretty easy, just bring your photo I.D. and present it at the box office. That’s all you need to do!

What if my child is under 10?

We love that you want to share great music with your kids, our policy is children must be 10+ to attend a show with a parent.

Why can’t I stand in the aisle?

For safety and as a courtesy to other guests, aisles and seating walkways must be kept clear at all times. Please follow the directions of the usher in your section to your assigned ticketed seat and refrain from standing in the aisles.

When do you announce new shows?

New shows are announced every Tuesday. If you are a member of our email list you will receive a link to buy pre-sale tickets on Tuesday. Tickets for newly announced shows will go on sale to the general public on Friday.